Important Information before Arrival in Japan


COVID-19 tests / Arrival in Japan / Pledges / Phone apps / Quarantine

In order to enter Japan, you must have a negative COVID-19 test result before departure.
Upon arrival in Japan, you will be required to take a coronavirus test and undergo self-quarantine for 14 days. You will not be allowed to use public transportation (domestic airplanes, trains, buses, etc.) from the time you arrive in Japan until the completion of self-quarantine.
1. Pre-departure COVID-19 test
 Currently, all persons entering Japan from all countries and regions, including NZ, are required to submit proof of a negative COVID-19 test result, sample conducted within 72 hours prior to departure. This measure is applicable to both Japanese and non-Japanese nationals.
 Those who enter Japan on or after March 19 will not be allowed to land in Japan based on the Quarantine Law without the test certification, regardless of whether they are Japanese or non-Japanese. In addition, those who do not have an inspection certificate will be denied boarding an aircraft.
(1) For details of the test result format required of the pre-departure inspection certificate and Frequently Asked Questions (FAQ) about it
, please see:
(2) For pre-departure testing in NZ, you should consult with your family doctor (GP) or call 0800 358 5453 (dedicated number for COVID-19). At that time, please inform them that you need a certificate according to the format described in (1) above. NZ test results are usually texted to your cell phone with no certificate issued. You will need to explain that a certificate is required in the stated format.
2. Pre-registration for online questionnaire
 You are required to submit a quarantine questionnaire upon arrival in Japan. Online questionnaires are now used instead of conventional paper-based questionnaires. You can access the questionnaire from your own smartphone or tablet, enter information, and then submit the QR code issued to the quarantine officer.  
 If you do not have a device such as a smartphone or tablet, you can use the PC terminals installed at the arrival airport, but due to the limited number of terminals, it is recommended that you enter your information in advance (before departure) if you can.
 Although you are not necessarily required to enter the information before boarding the aircraft, some airlines require you to present the QR code issued after completing the questionnaire in order to complete the boarding procedures.
3. Installing and setting up apps
 For the first 14 days after entering Japan, you are required to install and use several apps on your smartphone in order to ensure that you can stay at home or in a hotel. For more information, please refer to the following link:
(Scroll down for English version)

When entering Japan, your smartphone will be checked at the airport quarantine. If you do not have a smartphone or if you have a smartphone that does not have an application installed, you will be asked to rent a smartphone at your own expense at the airport.
If you violate the pledge, your name and other information may be made public. If you are a foreigner, you may be subject to revocation of your status of residence and deportation proceedings based on the Immigration Control Act.
If you do not have the necessary applications installed and set up in advance, you may have to wait longer than other passengers at the airport.
4. Written pledge to comply with Japanese quarantine measures
 You are required to submit a written pledge to the quarantine station, which includes not using public transportation for 14 days, waiting at home, storing and presenting your location information, and using a contact confirmation application. If you are unable to submit a written pledge, you will be asked to wait at an accommodation facility secured by the quarantine station.
If you violate the pledge, you may be subject to detention measures based on the Quarantine Law, (1) for Japanese nationals, your name and information contributing to the prevention of the spread of infection may be disclosed, (2) for those with a status of residence, your name, nationality, and information contributing to the prevention of the spread of infection may be disclosed, and (3) you may be subject to procedures for revocation of status of residence and deportation.
For more information, please refer to the following link (Japanese). To download the written pledge form in English, please refer to the following link and click at the bottom of that page as circled below.