Visa & Certificate Top
Visa Application and Collection Hours:
Phone: (04) 473-1540
Please refer to the map below and contact the nearest office according to your location.
All border measures, including provisional measures to prevent the spread of COVID-19 were lifted on 29 April 2023.
|Which region/city do you reside in NZ?
|Auckland and upper North Island residents
|Please E-mail firstname.lastname@example.org
or call (09) 303-4106
|Christchurch and Canterbury region
|Please E-mail email@example.com
or call (03) 366-5680
Wellington and lower North Island
|Please E-mail firstname.lastname@example.org
or call us on (04) 473-1540
Please make sure you have read the Frequently Asked Questions before making an enquiry.
Visa Hotline for foreigners visiting Japan (24 hours/7 days a week, English only): +64 (9) 8023-564 - This Hotline will only provide general information regarding Japanese visas.
Frequently Asked Questions
Q1. Do I need to apply for a visa to visit Japan for a holiday with a NZ passport?
A1. Visas are no longer required for NZ citizens for short-term stays up to 90 days.
Q2. Can I post/courier my visa application?
A2. If you are unable to submit your application at the counter, you may courier your application to the PO Box of the Consular office responsible for your region.
Q3. I have a previous criminal conviction. Will I be able to visit Japan?
A3. Not all crimes will affect entry into Japan. Crime types that are deemed serious enough to prevent entry into Japan can be found here. If your record includes these crimes, you can expect that your entry into Japan will likely be denied by Japanese Immigration.
Q4. Can I take any personal medication when visiting Japan?
A4. Please refer to the following webpage by the Ministy of Health, Labour and Welfare (MHLW).
Please read all other frequently asked questions by clicking the icon below before making any enquiries.
Information / Notice
- We are closed on some Japanese national holidays, Saturdays, Sundays and New Zealand national holidays. Please see here for a list of our public holidays.
- Be aware of fraudulent websites, social media, emails in an attempt to extract payments from visa applicants (06 July 2017)
- Highly skilled professional visa etc
- It is recommended to take an overseas travel insurance.
- An overseas travel insurance makes you feel secure, even in emergencies, and you can enjoy your trip.
- Medical expenses can be very high in Japan. If the travel insurance you purchased offers sufficient coverage of treatment costs, you can receive treatment without concern.
- It is recommended to have an overseas travel insurance with travel support for hospital referrals, medical interpretation, and cashless medical service.
- Guide for when you are feeling ill; 日本政府観光局
- Information on Local Call Centers when you are feeling unwell in Japan
- Foreign national coexistence policies
- Bringing animal products into Japan from overseas; 動物検疫所
- Regulations when bringing plants into Japan from another country; 植物防疫所
- Information for who are bringing medicines for personal use in Japan; 厚生労働省
- Guidebook on living and working for foreign nationals who start living in Japan; 出入国在留管理庁