Visa & Certificate Top


Visa Application and Collection Hours:
Monday to Friday
9:00am - 12:00pm / 1:30pm - 4:00pm

Phone Enquiries:
Monday to Friday
9:00am - 12:00pm / 1:30pm - 5:00pm

Phone: (04) 473-1540

ATTN: CONSULAR, L18 The Majestic Centre,
100 Willis Street, Wellington New Zealand 6011

(PO Box 6340, Wellington 6141)

Please refer to the map below and contact the nearest office according to your location.

Jurisdiction area map

All border measures, including provisional measures to prevent the spread of COVID-19 were lifted on 29 April 2023.

Which region/city do you reside in NZ?
Auckland and upper North Island residents Please E-mail 
or call (09) 303-4106 
Christchurch and Canterbury region Please E-mail
or call (03) 366-5680

Wellington and lower North Island
and South Island excluding Canterbury

Please E-mail 
or call us on (04) 473-1540

Please make sure you have read the Frequently Asked Questions before making an enquiry.

Visa Hotline for foreigners visiting Japan (24 hours/7 days a week, English only): +64 (9) 8023-564 - This Hotline will only provide general information regarding Japanese visas.


Quick Links


Frequently Asked Questions

Q1. Do I need to apply for a visa to visit Japan for a holiday with a NZ passport?
A1. Visas are no longer required for NZ citizens for short-term stays up to 90 days.

Q2. Can I post/courier my visa application?
A2. If you are unable to submit your application at the counter, you may courier your application to the PO Box of the Consular office responsible for your region

Q3. I have a previous criminal conviction. Will I be able to visit Japan?
A3. Not all crimes will affect entry into Japan. Crime types that are deemed serious enough to prevent entry into Japan can be found here. If your record includes these crimes, you can expect that your entry into Japan will likely be denied by Japanese Immigration.

Q4. Can I take any personal medication when visiting Japan? 
A4. Please refer to the following webpage by the Ministy of Health, Labour and Welfare (MHLW). 

Please read all other frequently asked questions by clicking the icon below before making any enquiries. 


Visa Types


Information / Notice


Visiting Japan

  • It is recommended to take an overseas travel insurance.
    • An overseas travel insurance makes you feel secure, even in emergencies, and you can enjoy your trip.
    • Medical expenses can be very high in Japan. If the travel insurance you purchased offers sufficient coverage of treatment costs, you can receive treatment without concern.
    • It is recommended to have an overseas travel insurance with travel support for hospital referrals, medical interpretation, and cashless medical service.

Visa & Certificate